The room was very clean and very comfortable - beds were great! We booked this hotel after the one we had booked was really awful and not suitable for a family group. We managed to secure 3 nights here very last minute, booked and were in the room within the hour and the staff were very helpful. It was close to fabulous restaurants and cafes so we were really pleased to have found it.
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Leanne
2023年9月
location, clean and comfortable beds, friendly staff
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Maria
2022年11月
The customer service was excellent with very friendly and polite staff members both at the front desk and room service. We have stayed in 4 different hotels on this trip and our experience at Beverly Hills Marriott has been most enjoyable. We believe the main drive behind the high quality of customer service is the hotel’s General Manager Sonesh. We could see him always walking the floor enquiring after the guests. Our room was very clean and the facilities were very well presented and maintained.
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Kapoor
2023年7月
Excellent front reception and restaurant staff. Great food choices on site & complimentary water each day was a nice touch
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Alex
2022年7月
I love the location, the atmosphere at the hotel is lovely! The staff are polite and attentive. The bed is really comfortable and the view I had was stunning. The pool and hot tub are great! Overall another lovely stay at the Beverly Hills Marriott. Big thanks to Zoe on the front desk.
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Josh
2023年2月
We were looking for Starbucks style coffee because we had thought we’d seen something about it… when we found out they were unable to do espresso they promptly offered us coffee at the buffet, along with complimentary breakfast. So kind!!
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Jessalyn
2022年12月
I had a surgery and I spent a total of 14 nights at the hotel and I loved the experience. The staff was very friendly and ready to help with accommodating my needs. I asked for a microwave and i had it brought to my room right away. Same happened with some dishes. At Beverly Hills Marriot the requests are dealt with on the spot. The front office staff I had the chance to deal with were great, very helpful, polite, professional. I can recall Brianna, Tracy, Andres and of course the wonderful manager Jennifer Rodriguez who exceeded my expectations. She is an awesome professional and amazing person. We had the flight at night and we normally had to leave the room at noon but she showed empathy for my situation and accommodated us so we can leave the room later. This is just an example of how nice she treated us. The staff who served breakfast were so friendly and nice. I can recall Jesus and Asi' s names but everybody were great. Jesus would go extra mile so I can feel good taken care of. Rooms were very clean, big size, comfy beds and sheets. Room facilities were good , AC was working great. Overall it was an amazing experience and I would always come back to this hotel and recommend it to my friends.
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Daciana
2022年7月
The staff was very friendly and helpful, always ready to accomodate our needs.The hotel was very clean, very good positioned, there are places to eat near by, a supermarket, a CVS pharmacy. The waiter Jesus at the breakfast was amazing always going extramile to meet our needs.The front desk managers Jeniffer and Brianna were very nice and accomodated each and every request we had on the spot, fast and easy.The bed in the room was super comfy.We will definetly come back again to this hotel.
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Daciana
2022年7月
The staff were extremely nice and friendly
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David
2022年5月
location.
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Noam
2022年4月